150 00 Praha 5
These general terms and conditions (the „General Terms and Conditions“) regulates the relationship of parties to a purchase agreement entered into between TARESPA s.r.o., with its registered office at Zborovská 1204/10, 150 00, Prague 5, the Czech Republic, identification no. 05099145, entered into the Commercial Register maintained by the Municipal Court in Prague, file no. C 258313 (the „TARESPA“) and you made on www.stadium-models.com (the "Website").
Please read these General Terms and Conditions carefully before ordering products from this Website. By ordering our products, you indicate that you consent to the conditions below and state that you are competent to enter into legally-binding contracts and are at least 18 years old.
We recognize rules that differ from these General Terms and Conditions only if they are confirmed by us in writing. That also applies to a deviation from this clause requiring written documents.
2. Pre-Contractual Representations and Warranties
TARESPA represents and warrants that:
The cost of distance communication is subject to no additional fees (TARESPA charges no additional fees to the amount charged by your‘s internet/telephone provider; unlike in case of contractual deliveries).
You are required to pay the purchase price before accepting the goods from TARESPA or make an advance or similar payment for specific services if the same are offered by TARESPA and requested by you.
TARESPA enters into no ongoing contracts.
The prices for goods and services displayed on the Website are quoted incl. and excl. VAT, with all statutory fees (if any). Shipping costs, however, vary with reference to the selected shipping method, carrier and payment method. ORDERS SHIPPED OUTSIDE OF THE EUROPEAN UNION MAY BE SUBJECT TO IMPORT TAXES, CUSTOMS DUTIES AND FEES LEVIED BY THE DESTINATION COUNTRY. THE CUSTOMER OF AN INTERNATIONAL SHIPMENT MAY BE SUBJECT TO SUCH IMPORT TAXES, CUSTOMS DUTIES AND FEES, WHICH ARE LEVIED ONCE A SHIPMENT REACHES THE CUSTOMER'S COUNTRY. ADDITIONAL CHARGES FOR CUSTOMS CLEARANCE MUST BE FULFILLED BY THE RECIPIENT; TARESPA HAS NO CONTROL OVER THESE CHARGES, NOR CAN TARESPA PREDICT WHAT THEY MAY BE.
Consumers can and may withdraw from the agreement (unless otherwise stipulated below) within a period of 14 days commencing on the day of receiving the goods (purchase agreements) and do so in writing by sending the notice of withdrawal to TARESPA office for clients relationships at Školní náměstí 463/5, Beroun, Postal Code 266 01, the Czech Republic.
The consumer cannot withdraw from an agreement for the:
provision of services performed by TARESPA with previous explicit consent of the consumer prior to the expiration of the period of notice;
delivery of goods/services offered for the price affected by deviations in the financial market beyond TARESPA’s control with a potential to occur during the period of notice;
delivery of goods adjusted as per the requirements/for the needs of the consumer;
delivery of fast moving consumer goods/goods irreversibly mixed with other goods after delivery;
repair or maintenance carried out in a place designated by the consumer as per the consumer’s request (save for other than requested repairs/delivery of other than requested spare parts);
delivery of goods in a sealed packaging removed by the consumer whereby such goods cannot be returned for sanitary reasons;
delivery of audio records/video records/PC programmes whereby the original packing of such products has been broken;
delivery of newspapers, periodicals and magazines;
transport or leisure services provided by an entrepreneur within a defined period; and
delivery of a digital content (delivered other than on a physical carrier with previous explicit consent of the customer prior to the expiration of the period of notice whereby Alza underlines that an agreement for the delivery of an on-line content cannot be withdrawn).
The costs incurred in association with returning the goods (withdrawn agreements)/costs of returning the goods other than by ordinary post if the nature of such goods so precludes (withdrawn agreements negotiated away from business premises) are borne by the consumer.
Any complaints can be made by e-mail to email@example.com or reported to the supervisory/state supervision authorities.
For enquiries, our contact email address is firstname.lastname@example.org.
You acknowledge that the goods offered by TARESPA are designated for sale primarily in the Czech Republic.
The Purchaser acknowledges that the goods to be claimed under the warranty are to be delivered to the Czech Republic by you.
3. Formation of Contract
Your orders on the Website are binding offers for entering into the associated contracts to purchase with TARESPA.
We are free to either accept these offers within 14 days of receipt or to reject them by sending you a statement to that effect.
There is no binding contract to purchase formed until we have accepted your order. This acceptance is indicated by the confirmation e-mail send to your contact detail provided during your order.
Products and prices are as shown on the Website; products are available as long as they are in stock. We reserve the right to change the products offered on the Website at any time without notice and to limit the number of items that may be purchased by a visitor.
There is no liability for lack of items in stock or for products not being available.
Any commercial resale or distribution of TARESPA products sold on the Website is strictly prohibited.
TARESPA reserves the right to limit the number of products (units) that may be sold to a customer.
TARESPA reserves the right to reject orders from customers if there is reasonable belief that customer is in violation of these Terms and Conditions, or if customer is engaging in fraudulent or other criminal activities.
Please note that after your order is confirmed, no requests to change or cancel it can be considered.
5. Reservation of Performance for Undeliverable Goods
If the goods ordered cannot be delivered within 30 days following the day after your order, we may withdraw from the contract, even if we previously confirmed that we were entering into it. If we withdraw, you will be informed that the goods are not available and you will be reimbursed immediately for the consideration you have already provided.
6. Price and Additional Costs
The total price of your order, including all ancillary and shipping costs, was indicated on the previous page or will be shown at the end of the checkout process. By confirming the order, you state that you agree to the price for the goods. The price cannot be adjusted after the completion of the check-out process.
TARESPA has its headquarters in the Czech Republic. We would like to point out that for foreign payments using credit cards, a foreign transaction fee (about 1-2%) may be charged by the institution that issued your credit card.
7. Payment conditions
The purchase price for goods ordered is due when you place your order through www.stadium-models.com.
Payment may be by credit/debit card (by entering your card data on the Website), by PayPal or by other alternative payment methods (by entering your payment data on the Website / App of the respective payment provider).
TARESPA reserves the right, to add or remove payment methods from time to time to its discretion. You may settle our claims for payment only by using uncontested or final and unappealable receivables.
If you pay with a credit/debit card or alternative payment methods, we reserve the right to check the validity of the card, to monitor the availability parameters for collection and the address data and to ask for authorization by the card issuer or payment method provider. You confirm that the credit/debit card or payment method that is being used is yours and that all details you provide to us in respect thereof including, without limitation, name and address details are complete, correct and accurate. You further confirm that the credit/debit card is valid and the inputted payment details are correct. If the institution that issued the credit card or payment method refuses to authorize payment to us, we will not accept your order and we are not liable for any delays or for failure to deliver and we are not obliged to inform you of the reason for the refusal.
We are not responsible for any charges or other amounts which may be applied by your card issuer or bank or payment method provider as a result of our processing of your credit/debit card payment or other method of payment in accordance with your order.
If your credit/debit card or payment method is not denominated in the currency of your purchase indicated on the Website, the final price may be charged in the currency of your card or account. Such final price is calculated and charged by your card issuer or bank or payment method provider and therefore we shall not be responsible for any cost, expense, charge or other liability which may be incurred or suffered by you as a result of your card issuer or payment method provider charging you in a different currency other than the currency of your purchase as displayed on the Website.
8. Delivery and Reservation of Title
TARESPA is always looking to deliver purchased goods in shortest possible time.
The goods ordered are normally delivered to the delivery address you provide by our contracted delivery service within 5-7 working days after the working day following your order, but kindly note that deliveries may take up to 21 working days.
Additional delivery time may be in place in case of customized products. In case of customized products we will inform you on estimated delivery date.
If you so request, we will make efforts to deliver the goods at a specific time, but generally cannot make binding promises to do so. Until the purchase price is paid in its entirety, the goods remain our property.
Upon receipt the shipment must be checked for accuracy and completeness.
9. Right of withdrawal
As a consumer, you have the right to withdraw from this contract within 14 days without giving any reason. Customized products are excluded from the right to withdraw.
The withdrawal period will expire after 14 days on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by email sent to email@example.com.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to the address TARESPA’s office for clients relationships at Školní náměstí 463/5, Beroun, Postal Code 266 01, the Czech Republic. The deadline is met if you send back the goods before the period of 14 days has expired.
We will bear the costs of returning the goods.
You will pay delivery costs of returning the goods.
The customer has to take best efforts to send the products back in original condition with their original packaging and the return voucher must be attached to the products.
10. Warranty and liability
TARESPA guarantees to you that the product is free from defects when received by You. In particular, TARESPA guarantees to you that, at the moment the product is received by you:
The product has the characteristics agreed by the parties or (if no agreement is reached), the characteristics described by TARESPA or the manufacturer or expected by you with reference to the nature of the goods and related advertisement.
The product can be used for the purposes stated by TARESPA or for the purposes for which the product of that kind is usually used.
The product is provided in the corresponding quantity, measurement or weight.
The product complies with the requirements stipulated by law.
If the product is found faulty within six months after having been received by you, the product is deemed to have been faulty already when received.
Unless stipulated otherwise, you may and can claim faulty consumer goods within 24 month after receipt. This does not apply to:
usual wear and tear;
defects caused by ordinary use or wear and tear and evident at the moment of receipt by you; or
cases implied by the nature of the case.
Improper performance cannot be claimed if you were aware about the defect before accepting the product or if the defect in question was caused by you.
Discounted/used products found faulty can and may be subject to a reasonable discount rather than replacement.
11. Personal data
TARESPA represents and warrants that all personal data are confidential and such will be used only for the performance of the agreement entered into with you.
The personal data will not be published or disclosed to third parties, with the exception of cases where such disclosure is necessary for the distribution of and payment for the ordered goods (name, account number, shipping address).
In handling the personal data, you proceed without detriment to the rights of the entity disclosing the personal data, namely the right to human dignity, and cares for the protection of the private and personal life of the same from unauthorised intervention.
The personal data disclosed willingly by you for the purposes of placing the order are collected, processed and stored in compliance with law.
You permit TARESPA to collect and process the disclosed personal data for the performance of the purchase agreement in question.
The terms and conditions for personal data protection are available at the Website.
Customers making a claim with TARESPA are required to provide their full name, address, telephone number and signature (digital signature) whereby such disclosed personal data are processed exclusively for the purposes of handling the claim and in compliance with law.
You may and can access and edit their personal data, request explanation and removal of mistakes as well as exercise other rights pertaining thereto.
In order to prevent criminality and minimise the damage, TARESPA reserves the right to reject an order placed by you from a blocked IP address listed on a blacklist. In case that you encounter problems with placing your order may contact TARESPA by e-mail firstname.lastname@example.org.
TARESPA reserves the right to collect data as to the users’ website activities and use the same in anonymised form to enhance its services.
12. Severability Clause
If one of the provisions of these General Terms and Conditions is or becomes invalid or unenforceable, that will not affect the effect of the other provisions.
13. Prohibition against Assignment
You may assign your rights under this contract to third parties only with the consent of TARESPA.
14. Applicable Law
Contracts entered into under these General Terms and Conditions are subject to the Czech law to the exclusion of any referrals to foreign law. The United Nations Convention on Contracts for the International Sale of Goods does not apply. This choice of law only applies to the extent that there are no pre-emptive provisions of the law of the state in which the consumer has his usual residence prohibiting it. Prague is the exclusive venue for all disputes that may arise from or in connection with these General Terms and Conditions. TARESPA is also authorized to sue at the customer's location.